In a bid to reduce waste, we have ceased providing plastic bottled water to our guests – instead offering an elegant bedside carafe for turndown service, and hotel-made filtered bottled water. Whilst glass commercially bottled water continues to be available on request, this initiative alone is estimated to avoid disposing of over 30,000 plastic bottles each year. Turndown service also includes a thought-provoking Maori proverb in the vein of ‘Tiaki’ – our commitment to care for our land and our people
Another of our waste-reducing actions is our participation in the 'Beyond Skin Deep' soap recycling programme. Based in New Zealand, Beyond Skin Deep collect waste bars of soap, sanitize and re-form them to provide soap for communities...
This long-standing partnership between AccorHotels and Trees for Survival connects hotels and schools in local communities (in our case, Queenstown Primary School) and hotels. We provide the school with mostly native seedlings and a...
Externally assessed, our Qualmark Gold rating recognises the 'best sustainable tourism businesses in New Zealand, with the delivery of exceptional customer experiences an integral part of everything they do. A Gold Sustainable Tourism...